Privacy Policy

1. Information We Collect

When you use the SAGUPA Platform, we may collect the following information:

• Profile Information: Name, mobile number, email, gender, date of birth, club/community affiliation, skill rating, and profile photo.
• Tournament Data: Registration details, division preferences, partner information, match results, and scores.
• Payment Information: Payment receipts uploaded for tournament registration verification. We do not store credit card or banking details directly.
• Usage Data: Pages visited, features used, and interactions with the Platform for improvement purposes.
• Device Information: Browser type, operating system, and screen resolution for compatibility optimization.

2. How We Use Your Information

We use collected information to:

• Create and manage your player profile
• Process tournament registrations and manage brackets
• Display live scores, match results, and standings
• Enable tournament organizers to manage their events
• Communicate tournament-related updates and notifications
• Improve the Platform's features and user experience
• Maintain platform security and prevent abuse

3. Information Sharing

We may share your information with:

• Tournament Organizers: Your registration details, screening responses, and payment receipts for the tournaments you join.
• Other Players: Your name, club, and match results may be visible on public brackets, scoreboards, and standings.
• Service Providers: Third-party services (database hosting, file storage) that help us operate the Platform, under strict data processing agreements.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), secure database hosting, and access controls for organizer accounts.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Match results and tournament statistics may be retained indefinitely for historical and analytical purposes. You may request account deletion at any time.

6. Children's Privacy

The Platform is not intended for children under 13 years of age. For minors between 13–17, parental or guardian consent is required for tournament registration. We do not knowingly collect personal data from children under 13 without verified parental consent.

7. Your Choices

You may:

• Update or correct your profile information at any time through the Profile page
• Request deletion of your account and associated data
• Opt out of non-essential communications
• Manage cookie preferences through your browser settings

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes through the Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related inquiries, data access requests, or concerns, please contact us through the Organizer Hub or visit us at OfCourse Training Center during operating hours.